Personalised products cannot be returned. This includes football jerseys printed with player or individual names and/or patches, jerseys printed with players who leave the club or change their name/number, personalised ice hockey jerseys and personalised Wings for Life T-shirts. As each personalised product is made to order, delivery will take a little longer. Please allow up to 10 days additional shipping time for football jerseys, and 15-28 days additional shipping for ice hockey jerseys and Wings for Life T-shirts.